Mintlify incident

on-site ai assistant is failing to respond

Minor Resolved View vendor source →
Started
Feb 19, 2026, 03:24 PM UTC
Resolved
Feb 19, 2026, 03:24 PM UTC
Duration
—
Detected by Pingoru
Feb 19, 2026, 03:24 PM UTC

Affected components

Display

Update timeline

  1. identified Feb 19, 2026, 08:11 AM UTC

    Status: Identified we are seeing an issue with rate limiting on one of our services relevant to the assistant and currently deploying a fix Affected components Display (Degraded performance)

  2. identified Feb 19, 2026, 08:23 AM UTC

    Status: Identified The fix has been deployed and the assistant should now work as expected. Affected components Display (Operational)

  3. resolved Feb 19, 2026, 03:24 PM UTC

    Status: Resolved The fix has been deployed and the assistant should now work as expected. Affected components Display (Operational)

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