Mintlify incident

Slack Agent Temporarily Unavailable

Minor Resolved View vendor source →

Mintlify experienced a minor incident on April 16, 2026 affecting Dashboard, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 16, 2026, 10:16 PM UTC
Resolved
Apr 16, 2026, 10:16 PM UTC
Duration
Detected by Pingoru
Apr 16, 2026, 10:16 PM UTC

Affected components

Dashboard

Update timeline

  1. investigating Apr 16, 2026, 09:20 PM UTC

    Status: Investigating Our Slack agent is currently experiencing downtime due to an upstream issue with a third-party LLM provider. We are actively migrating to an alternative model and expect service to be restored shortly. Affected components Dashboard (Partial outage)

  2. resolved Apr 16, 2026, 10:16 PM UTC

    Status: Resolved The Slack agent is back online after successfully migrating to a new model and all functionality has been restored. Affected components Dashboard (Operational)