Is Microsoft down?

<div><span>This site is updated when service issues are preventing tenant administrators from accessing the Power Platform admin center to view Service health status. Alternatively, customers can navigate to the M365 admin center to view the Service health status for the Power Platform services and Dynamics 365 applications.</span></div>

<div><span>This site is updated when service issues are preventing tenant administrators from accessing Service health in the Microsoft 365 admin center. Alternatively, customers can reference </span><a href="https://www.twitter.com/MSFT365Status" target="_blank"><span>https://www.twitter.com/MSFT365Status</span></a><span> for additional insights into widespread, active incidents</span><br /></div>

User impact: iOS, iPadOS, and iPad users may experience issues accessing Outlook and Hotmail from the iOS default Mail app. More Info: Outlook.com, Hotmail.com, and the Outlook app are still working as expected. However, if your account is locked out, you'll need to take multiple actions as outlined below. First, you'll need to follow guidance in the article: https://support.microsoft.com/en-us/office/ios-ipados-users-may-experience-issues-accessing-their-outlook-and-hotmail-accounts-from-the-ios-ipados-default-mail-app-3584197b-8ffb-46ce-b5c6-f4cc71ff29a7 Next, after you've completed all steps in the above article, you will need to complete the numbered steps below for each impacted device. iOS and iPadOS users must take the following steps to access their accounts on EACH impacted device: 1. Open the Settings app on your iOS/iPadOS device. 2. Scroll down and tap on Mail. 3. Select Accounts under the Mail settings. 4. Tap on the email account for which you need to re-enter the password. 5. Tap on Account Settings or directly on the Password field (depending on your iOS/iPadOS version). 6. Enter the updated or correct password in the Password field. 7. Tap Done to save the changes. 8. Open the Mail app to confirm that the account is syncing properly and emails are being sent/received. Current status: We're continuing to monitor service telemetry and can confirm our environment remains healthy as more users follow the instructions provided in the More info section of this communication for EACH individual impacted device. We’ve included a link to a support article with guidance on remediating impact should affected users encounter issues with this recommended process. Next update by: Friday, May 1, 2026, at 6:00 PM UTC

User impact: iOS, iPadOS, and iPad users may experience issues accessing Outlook and Hotmail from the iOS default Mail app. More info: Outlook.com, Hotmail.com, and the Outlook app are still working as expected. However, if your account is locked out, you'll need to take multiple actions as outlined below. First, you'll need to follow guidance in the article: https://support.microsoft.com/en-us/office/ios-ipados-users-may-experience-issues-accessing-their-outlook-and-hotmail-accounts-from-the-ios-ipados-default-mail-app-3584197b-8ffb-46ce-b5c6-f4cc71ff29a7 Next, after you've completed all steps in the above article, you will need to complete the numbered steps below for each impacted device. iOS and iPadOS users must take the following steps to access their accounts on EACH impacted device: 1. Open the Settings app on your iOS/iPadOS device. 2. Scroll down and tap on Mail. 3. Select Accounts under the Mail settings. 4. Tap on the email account for which you need to re-enter the password. 5. Tap on Account Settings or directly on the Password field (depending on your iOS/iPadOS version). 6. Enter the updated or correct password in the Password field. 7. Tap Done to save the changes. 8. Open the Mail app to confirm that the account is syncing properly and emails are being sent/received. Current status: Our service health telemetry indicates that user access continues to be restored as the steps provided in the linked support article in the "More info" section are followed by each impacted device. We're continuing to monitor the telemetry to further validate that the environment remains in a healthy state. Next update by: Monday, May 4, 2026, at 6:00 PM UTC

User impact: iOS and iPadOS users may experience issues accessing Outlook and Hotmail from the iOS default Mail app. More Info: Outlook.com, Hotmail.com, and the Outlook app are still working as expected. However, if your account is locked out, you'll need to take multiple actions. First, you'll need to follow guidance in the article: https://support.microsoft.com/en-us/office/ios-ipados-users-may-experience-issues-accessing-their-outlook-and-hotmail-accounts-from-the-ios-ipados-default-mail-app-3584197b-8ffb-46ce-b5c6-f4cc71ff29a7 Next, after you've completed the steps in the above article, you will need to complete the numbered steps below for each impacted device. iOS and iPadOS users must take the following steps to access their accounts on EACH impacted device: 1. Open the Settings app on your iOS/iPadOS device. 2. Scroll down and tap on Mail. 3. Select Accounts under the Mail settings. 4. Tap on the email account for which you need to re-enter the password. 5. Tap on Account Settings or directly on the Password field (depending on your iOS/iPadOS version). 6. Enter the updated or correct password in the Password field. 7. Tap Done to save the changes. 8. Open the Mail app to confirm that the account is syncing properly and emails are being sent/received. Current status: Our service environment remains healthy, and users should follow the instructions listed in the More info section above for EACH impacted device. We’ve included a link to a support article with guidance should you encounter additional issues. Next update by: Thursday, April 30, 2026, at 10:00 PM UTC

User impact: Affected users may have been unable to use Copilot services and features. More info: Prompts to Copilot may have returned an error message stating "Oops, Something happened. Can you try again?" Final status: We observed and mitigated an infrastructure issue that caused issues accessing Microsoft Copilot. We redirected traffic to healthy infrastructure and have confirmed that the issue is resolved. Start time: Wednesday, April 29, 2026, at 1:51 PM UTC End time: Wednesday, April 29, 2026, at 3:28 PM UTC This is the final update for the event.