MessageXchange incident

ATO Outage: ATO SBR2 services are unavailable

Major Resolved View vendor source →

MessageXchange experienced a major incident on March 6, 2020, lasting 15h 1m. The incident has been resolved; the full update timeline is below.

Started
Mar 06, 2020, 05:36 AM UTC
Resolved
Mar 06, 2020, 08:37 PM UTC
Duration
15h 1m
Detected by Pingoru
Mar 06, 2020, 05:36 AM UTC

Update timeline

  1. identified Mar 06, 2020, 05:36 AM UTC

    The ATO SBR2 services are experiencing an issue and are unavailable. This is affecting Single Touch Payroll (STP), MAAS, MATS, SuperTICK3, SuperMatch2 and FVS. The ATO is working to resolve this issue as a priority. You can continue to submit your requests and we will process the request once the ATO services are available.

  2. resolved Mar 06, 2020, 08:37 PM UTC

    The ATO has resolved the issue affecting the ATO services. The services are now available. We will work with the ATO to process your outstanding requests and to receive any outstanding responses.