MessageXchange experienced a major incident on July 6, 2026 affecting FormXchange, lasting 1h 55m. The incident has been resolved; the full update timeline is below.
Affected components
FormXchange
Update timeline
- investigating Jul 06, 2026, 12:22 AM UTC
We have an issue preventing some FormXchange purchase orders and other messages from being displayed. This is being investigated as a priority. We apologise for the inconvenience.
- identified Jul 06, 2026, 12:59 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 06, 2026, 01:07 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 06, 2026, 02:17 AM UTC
This incident has been resolved.