MeridianLink experienced a minor incident on July 23, 2026 affecting Data Connect Refresh Status, lasting 15h 30m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 23, 2026, 03:54 AM UTC
Our team has identified a possible issue that may cause a delay in the upcoming Data Connect refresh. We are working to ensure that the data is available on time for all clients however clients taking advantage of the earlier pull time may be affected. We will provide an update as soon as possible. We sincerely apologize for the inconvenience this may cause.
- monitoring Jul 23, 2026, 02:52 PM UTC
The pipeline is now connecting successfully and over 95% of our clients have refreshed data available to pull from the pipeline now. We will continue to update once everyone is able to rerun their pipelines. We sincerely apologize for the inconvenience this may cause.
- resolved Jul 23, 2026, 07:25 PM UTC
The refresh is now available, please re-run your pipeline. We apologize for the inconvenience this caused to your daily processes today. Please reach out via support if you run into any issues.