Mercari incident

Issues affecting some users during PayPal checkout

Major Resolved View vendor source →

Mercari experienced a major incident on October 16, 2025 affecting Purchasing, lasting 1h 11m. The incident has been resolved; the full update timeline is below.

Started
Oct 16, 2025, 03:56 PM UTC
Resolved
Oct 16, 2025, 05:07 PM UTC
Duration
1h 11m
Detected by Pingoru
Oct 16, 2025, 03:56 PM UTC

Affected components

Purchasing

Update timeline

  1. investigating Oct 16, 2025, 03:56 PM UTC

    We’re aware that some users are encountering errors when using PayPal checkout. Our team is currently investigating the issue.

  2. monitoring Oct 16, 2025, 04:39 PM UTC

    The issue seems to have been fixed by a third-party, and we’re monitoring the situation.

  3. resolved Oct 16, 2025, 05:07 PM UTC

    This incident has been resolved.