Menlo Security incident

An Issue has been found with Isolation in the central US

Minor Resolved View vendor source →

Menlo Security experienced a minor incident on April 30, 2026 affecting Iowa - Web Isolation (Iowa - Web Isolation), lasting 9m. The incident has been resolved; the full update timeline is below.

Started
Apr 30, 2026, 02:59 PM UTC
Resolved
Apr 30, 2026, 03:08 PM UTC
Duration
9m
Detected by Pingoru
Apr 30, 2026, 02:59 PM UTC

Affected components

Iowa - Web Isolation (Iowa - Web Isolation)

Update timeline

  1. investigating Apr 30, 2026, 02:59 PM UTC

    An issue has been found and is currently under investigation. Customers in the central US may experience difficulties browsing via web isolation if they are starting a new browser session. We are seeing recovery already. We will update you when more information is avialable.</...

  2. resolved Apr 30, 2026, 03:08 PM UTC

    We have diagnosed the issue and have implemented and monitored the roll out of the required fix. Users should now see no issues initiating a new session.