Menlo Security incident

An Issue has been found with Web Isolation in Tokyo region

Major Resolved View vendor source →
Started
Feb 19, 2026, 12:04 AM UTC
Resolved
Feb 19, 2026, 12:10 AM UTC
Duration
6m
Detected by Pingoru
Feb 19, 2026, 12:04 AM UTC

Affected components

Tokyo - Web Isolation (Tokyo - Web Isolation)Tokyo - Proxy (Tokyo - Proxy)

Update timeline

  1. investigating Feb 19, 2026, 12:04 AM UTC

    An issue has been found and is currently under investigation. We will update as soon as we have more information on impact and expected duration. Customers connecting via Tokyo may experience service disruption.

  2. resolved Feb 19, 2026, 12:10 AM UTC

    Service in Tokyo region is recovering. We will follow up with a RCCA for impacted customers.

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