Mendix Outage History

Mendix had 58 outages in the last 2 years totaling 243h 38m of downtime — averaging 2.4 incidents per month.

There were 58 Mendix outages since October 9, 2025 totaling 243h 38m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.mendix.com

Minor October 28, 2025

DNS issues in subset of Mendix Cloud regions

Detected by Pingoru: Oct 28, 2025, 10:58 AM UTC
Resolved: Oct 28, 2025, 01:06 PM UTC
Duration: 2h 7m

Affected: Mendix Cloud US-EastMendix Cloud Asia Pacific (Tokyo)Mendix Cloud US-WestMendix Cloud Asia Pacific (Sydney)Mendix Cloud Canada (Central)Mendix Cloud Asia Pacific (Singapore)Mendix Cloud Asia Pacific (Mumbai)Mendix Cloud Middle East (Bahrain)Mendix Cloud Africa (Cape Town)Mendix Cloud Middle East (UAE)Mendix Cloud South America (São Paulo)Mendix Cloud Asia Pacific (Osaka)Mendix Cloud Asia Pacific (Seoul)Mendix Cloud Asia Pacific (Jakarta)

Timeline · 4 updates

investigating Oct 28, 2025, 10:58 AM UTC

We've identified an issue impacting DNS resolution in a subset of our clusters. Our team are currently working with the highest priority to investigate the root cause and implement a fix.
identified Oct 28, 2025, 11:11 AM UTC

Our teams have identified the issue and are currently working on a fix. At this moment only custom domains are affected, so we advise not to change custom domains for environments.
monitoring Oct 28, 2025, 11:20 AM UTC

We're pleased to inform you that our engineering teams have successfully implemented a fix for the DNS resolution issue we've been experiencing. We are now actively monitoring our systems to ensure full restoration of service and stability across all affected areas. We sincerely apologize for any disruption, inconvenience, or impact on your operations caused by this incident. We truly appreciate your patience and understanding as we navigated these challenges.
resolved Oct 28, 2025, 01:06 PM UTC

Following our last update, continuous monitoring has shown no recurrence of issues related to the DNS issues. This incident is now resolved. We appreciate your patience and understanding throughout this process.

Read the full incident report →

Major October 21, 2025

Apps unreachable in Frankfurt and US East

Detected by Pingoru: Oct 21, 2025, 09:02 AM UTC
Resolved: Oct 21, 2025, 12:12 PM UTC
Duration: 3h 10m

Affected: Mendix Cloud US-EastMendix Cloud DeploymentMendix Cloud EU (Frankfurt)Partner Cloud Deployment SAP CloudAcademyMendix Cloud Dedicated EU (Frankfurt) SierraMendix Cloud EU (Frankfurt 2)

Timeline · 12 updates

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Major October 20, 2025

AWS US East Outage

Detected by Pingoru: Oct 20, 2025, 09:57 AM UTC
Resolved: Oct 21, 2025, 10:54 AM UTC
Duration: 1d

Affected: Mendix Cloud US-EastMendix Cloud Dedicated US-East HotelMendix Cloud Dedicated US-East MikeMendix Cloud Dedicated US-East PapaMendix Cloud Dedicated US-East KiloMendix Cloud Dedicated US-East CharlieMendix Cloud Dedicated US-East Colin

Timeline · 6 updates

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Minor October 16, 2025

Software Composition degraded performance

Detected by Pingoru: Oct 16, 2025, 02:03 PM UTC
Resolved: Oct 16, 2025, 07:43 PM UTC
Duration: 5h 40m

Affected: Software Composition

Timeline · 2 updates

investigating Oct 16, 2025, 02:03 PM UTC

We observed a performance degradation for Software Composition. New package builds are currently experiencing delays in processing and appearing in Software Composition
resolved Oct 16, 2025, 07:43 PM UTC

This incident has been resolved.

Read the full incident report →

Major October 15, 2025

Mendix Studio Pro Partial Outage due to Windows 11 October 14 Update

Detected by Pingoru: Oct 15, 2025, 04:37 PM UTC
Resolved: Oct 22, 2025, 06:12 AM UTC
Duration: 6d 13h

Affected: Studio Pro

Timeline · 3 updates

investigating Oct 15, 2025, 04:37 PM UTC

With the October 14 update of Windows 11, Studio Pro 9, 10, and 11 can show errors in different panels and editors making it unusable. When you see the message "Hmmm... can't reach this page" with an error code of `ERR_CONNECTION_RESET`, in a tool panel or editor, your workstation is likely affected. Example panels where it can occur are the design properties and toolbox. Example editors are the Microflow, Nanoflow and Rule editor. The current known workarounds for this problem are: - Install "Security Intelligence Update for Microsoft Defender Antivirus - KB2267602 (Version 1.439.210.0)" or - Uninstall the following Windows updates: KB5066835, KB5066131, and KB5065789 We are actively investigating this issue and will update regularly.
monitoring Oct 17, 2025, 12:06 PM UTC

The current solution to this issue is to install "Security Intelligence Update for Microsoft Defender Antivirus - KB2267602 (Version 1.439.210.0)". This has solved current running incidents, but we are narrowly monitoring this with our customers to make sure all issues are resolved.
resolved Oct 22, 2025, 06:12 AM UTC

After closely monitoring the issue with existing customers and new incidents, we can confirm that the latest patches from Microsoft resolved the issue that was introduced.

Read the full incident report →

Minor October 14, 2025

Software Composition degraded processing of new packages

Detected by Pingoru: Oct 14, 2025, 01:23 PM UTC
Resolved: Oct 15, 2025, 10:27 AM UTC
Duration: 21h 3m

Affected: Software Composition

Timeline · 2 updates

investigating Oct 14, 2025, 01:23 PM UTC

We have observed some degradations in processing of new build packages for Software Composition both from Control Center & Developer Portal view. The team is currently investigating.
resolved Oct 15, 2025, 10:27 AM UTC

This incident has been resolved.

Read the full incident report →

Major October 13, 2025

Mendix Portal reduced functionality - Mendix Cloud Middle East (Bahrain)

Detected by Pingoru: Oct 13, 2025, 03:52 PM UTC
Resolved: Oct 14, 2025, 02:13 PM UTC
Duration: 22h 21m

Affected: Mendix Cloud Middle East (Bahrain)

Timeline · 3 updates

investigating Oct 13, 2025, 03:52 PM UTC

We are currently investigating issues with logging service in Mendix Cloud Middle East (Bahrain)
monitoring Oct 13, 2025, 04:05 PM UTC

The logging service is back up and we're monitoring the results. Today's logs for all applications in Mendix Cloud Middle East (Bahrain) region are affected.
resolved Oct 14, 2025, 02:13 PM UTC

Yesterday's logs for impacted applications have been recovered and the incident has been resolved.

Read the full incident report →

Minor October 9, 2025

Mendix Cloud Free Tier - Degraded Performance

Detected by Pingoru: Oct 09, 2025, 10:04 AM UTC
Resolved: Oct 09, 2025, 04:49 PM UTC
Duration: 6h 44m

Affected: Mendix Cloud Free Tier EU

Timeline · 3 updates

identified Oct 09, 2025, 10:04 AM UTC

We are currently observing issues where some free apps are unable to resume due to a recent change in an internal platform component. Our team has identified the root cause & working on a fix. In the meantime, if your app fails to resume, we recommend redeploying it to make it active again. We will provide updates as more information becomes available. Thank you for your patience and understanding.
monitoring Oct 09, 2025, 12:07 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Oct 09, 2025, 04:49 PM UTC

This incident has been resolved.

Read the full incident report →