Mendix incident

Mendix Cloud EU: AWS Frankfurt 2 reduced performance

Minor Resolved View vendor source →

Mendix experienced a minor incident on November 17, 2025 affecting Mendix Cloud EU (Frankfurt 2), lasting 1h 52m. The incident has been resolved; the full update timeline is below.

Started
Nov 17, 2025, 09:22 AM UTC
Resolved
Nov 17, 2025, 11:14 AM UTC
Duration
1h 52m
Detected by Pingoru
Nov 17, 2025, 09:22 AM UTC

Affected components

Mendix Cloud EU (Frankfurt 2)

Update timeline

  1. investigating Nov 17, 2025, 09:22 AM UTC

    We are currently experiencing reduced performance and increased error rates in Mendix Cloud EU: AWS Frankfurt 2. The teams are working on resolving it.

  2. identified Nov 17, 2025, 09:37 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 17, 2025, 10:00 AM UTC

    A fix has been implemented, and we see a decrease in error rates. We will keep monitoring the issue, and later share an explanation of the situation and how we will do better in the future. Apologies for the problems this has caused.

  4. resolved Nov 17, 2025, 11:14 AM UTC

    This incident has been resolved.