Memsource incident

Performance Disruption of Phrase Orchestrator (EU) on July 16, 2026 between 4:07 PM CEST and 5:32 PM CEST

Critical Resolved View vendor source →

Memsource experienced a critical incident on July 16, 2026 affecting Workflow Builder, lasting 1h 22m. The incident has been resolved; the full update timeline is below.

Started
Jul 16, 2026, 02:49 PM UTC
Resolved
Jul 16, 2026, 04:12 PM UTC
Duration
1h 22m
Detected by Pingoru
Jul 16, 2026, 02:49 PM UTC

Affected components

Workflow Builder

Update timeline

  1. investigating Jul 16, 2026, 02:49 PM UTC

    We are currently investigating an issue affecting Phrase Orchestrator. We are working to identify the root cause and will provide further updates as soon as more information is available.

  2. investigating Jul 16, 2026, 03:27 PM UTC

    We are continuing to investigate this issue.

  3. identified Jul 16, 2026, 03:27 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jul 16, 2026, 03:41 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jul 16, 2026, 04:12 PM UTC

    Orchestrator (EU) is available again since 5:32 PM CEST. All pending executions are being processed. This incident has been resolved.