Melo Technology experienced a notice incident on June 13, 2026 affecting Canadian DIDs and USA DIDs and 1 more component, lasting 16m. The incident has been resolved; the full update timeline is below.
Affected components
Canadian DIDsUSA DIDsToll Free DIDsOutgoing CallsInternational Calling
Update timeline
- investigating Jun 13, 2026, 01:09 PM UTC
We have become aware of an issue impacting calls across our platform. Our team is actively investigating. The service impact appears to affect both inbound and outbound calling.
- resolved Jun 13, 2026, 01:26 PM UTC
Service has been restored. We apologize for the disruption and appreciate your patience while our team worked to resolve the issue. We are continuing to investigate the root cause and will provide further updates if needed.