Melo Technology incident

"Processed" Emails Incident Report for SMTP2GO Email Services

Minor Resolved View vendor source →

Melo Technology experienced a minor incident on October 13, 2022 affecting Sending Email Services, lasting 1h 48m. The incident has been resolved; the full update timeline is below.

Started
Oct 13, 2022, 02:02 PM UTC
Resolved
Oct 13, 2022, 03:51 PM UTC
Duration
1h 48m
Detected by Pingoru
Oct 13, 2022, 02:02 PM UTC

Affected components

Sending Email Services

Update timeline

  1. monitoring Oct 13, 2022, 02:02 PM UTC

    SMTO2GO just Posted: We are currently investigating an issue with emails stuck in "processed" status. Users may experience delivery delays during this time. Although this does not impact traditional email services thru Microsoft365 or GMail. This has an impact on our softwares which are using SMTP2GO for SMTP sending email services. The incident with SMTP2GO can be followed here: http://smtp2gostatus.com/incidents/3xs1zq67xlrw We are monitoring the situation closely and will report further updates.

  2. resolved Oct 13, 2022, 03:51 PM UTC

    SMTP2GO reports: A fix has been implemented.