Melo Technology incident

Devices Registration Problems and FastBusy

Notice Resolved View vendor source →

Melo Technology experienced a notice incident on May 6, 2023 affecting VoIP Web Panel and Canadian DIDs and 1 more component, lasting 5m. The incident has been resolved; the full update timeline is below.

Started
May 06, 2023, 06:57 PM UTC
Resolved
May 06, 2023, 07:02 PM UTC
Duration
5m
Detected by Pingoru
May 06, 2023, 06:57 PM UTC

Affected components

VoIP Web PanelCanadian DIDsToll Free DIDsOutgoing CallsSIP RegistrationVoip APIClick2Call

Update timeline

  1. investigating May 06, 2023, 06:57 PM UTC

    We are currently investigating reports of customers inability to make and receive calls as well as device registration. Our engineers are investigating this now, and we hope to provide an update very shortly.

  2. resolved May 06, 2023, 07:02 PM UTC

    The issue with the vice registration and calls completing has been resolved