Melo Technology experienced a notice incident on February 2, 2024 affecting Click2Call, lasting 16m. The incident has been resolved; the full update timeline is below.
Affected components
Click2Call
Update timeline
- investigating Feb 02, 2024, 02:54 PM UTC
We are investigating issues with MeloSIP Click2Call.
- identified Feb 02, 2024, 02:55 PM UTC
We are investigating our rest API service which is resulting in Click2Call service not working.
- investigating Feb 02, 2024, 03:06 PM UTC
API service is back online. We are continuing to investigate MeloSip Click2Call.
- resolved Feb 02, 2024, 03:10 PM UTC
Issues with API and MeloSIP have been resolved. CLick2Call is working. If you continue to face any issues, please contact support.