Melo Technology experienced a notice incident on April 3, 2024 affecting SIP Registration, lasting 54m. The incident has been resolved; the full update timeline is below.
Affected components
SIP Registration
Update timeline
- investigating Apr 03, 2024, 03:45 PM UTC
We are actively investigating reports of phone lines unregistering randomly.
- monitoring Apr 03, 2024, 03:50 PM UTC
It appears the line registration issue has subsided. We are continuing to monitor the situation to identify the root cause. This ticket will remain open for the time being.
- resolved Apr 03, 2024, 04:39 PM UTC
The issue with device registration has been revolved. We will be performing a maintenance this evening.