Melo Technology experienced a notice incident on July 23, 2024 affecting Click2Call, lasting 39m. The incident has been resolved; the full update timeline is below.
Affected components
Click2Call
Update timeline
- investigating Jul 23, 2024, 01:38 PM UTC
We are currently investigating issues with click to call. Our engineers are investigating this now and will update shortly.
- investigating Jul 23, 2024, 01:56 PM UTC
We apologize for the ongoing interruption. We have narrowed down the impact of the service affecting only users of MeloSip. All other API services are online. Our engineers are continuing to investigate the issue and we hope to provide an update shortly.
- resolved Jul 23, 2024, 02:17 PM UTC
The issues with MeloSip click2call have been resolved.