Melo Technology incident
Latency in Shared Hosting - Investigation Ongoing
Melo Technology experienced a notice incident on October 29, 2024 affecting Shared Hosting Services and Email Webmail GUI, lasting 5m. The incident has been resolved; the full update timeline is below.
Affected components
Shared Hosting ServicesEmail Webmail GUI
Update timeline
- investigating Oct 29, 2024, 04:43 PM UTC
We are currently investigating an issue causing high latency in our shared hosting environment, which may result in temporary loading delays for some hosted websites. Our team is addressing this with urgency and will provide updates as soon as possible. Thank you for your patience as we work to resolve this issue.
- resolved Oct 29, 2024, 04:49 PM UTC
The performance issue affecting our shared hosting environment has now been resolved. All websites should be loading as expected. We appreciate your patience and understanding during this time.