MediaSilo Outage History

MediaSilo is up right now

Pingoru has recorded 50 incidents for MediaSilo: 1 in the last 12 months and 0 in the last 90 days.

Source: status.mediasilo.com

50incidents recorded
1last 12 months
0last 90 days
7 hourstypical duration
Incidents per month
012AprMayJunJulAugSepOct0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking MediaSilo in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202600 of 720 (0%)
May 202600 of 744 (0%)
June 202600 of 720 (0%)
July 202617 of 744 (1%)
August 202600 of 744 (0%)
September 202600 of 720 (0%)
October 202600 of 511 (0%)

Incidents, newest first

Notice July 8, 2026 Possible Playback Failures on Watermarked Content 6h 57m Web Application, iOS App, MacOS Application, Android App and 11 more

Started Jul 08, 2026, 07:20 PM UTC· resolved Jul 09, 2026, 02:17 AM UTC

  1. identified Jul 08, 2026, 07:20 PM UTC

    MediaSilo is currently experiencing minor issues impacting video playback for watermarked content. There may be possible playback failures on some content that is watermarked. The issue has been identified and we are currently working on a resolution.

  2. resolved Jul 09, 2026, 02:17 AM UTC

    This has been resolved.

Read the full incident report →

Notice October 20, 2025 Service Interruption 6h 31m Web Application, iOS App, MacOS Application, Android App and 11 more

Started Oct 20, 2025, 04:43 PM UTC· resolved Oct 20, 2025, 11:15 PM UTC

  1. identified Oct 20, 2025, 04:43 PM UTC

    We have identified a service interruption that has caused possible instability issues to the system and may impact use of service. We have identified this issue through one of our upstream providers and are currently working on the issue.

  2. monitoring Oct 20, 2025, 10:21 PM UTC

    This is now resolved. We are now currently monitoring the situation.

  3. resolved Oct 20, 2025, 11:15 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 12, 2025 Service Offline 1h 50m Web Application, iOS App, MacOS Application, Android App and 11 more

Started Jun 12, 2025, 07:29 PM UTC· resolved Jun 12, 2025, 09:20 PM UTC

  1. identified Jun 12, 2025, 07:29 PM UTC

    We have identified a service interruption from a widespread GCP outage that has caused MediaSilo to go offline. We are currently monitoring the outage and working to release an update to bring the platform back online.

  2. monitoring Jun 12, 2025, 08:35 PM UTC

    MediaSilo is now back online and we are currently monitoring the system's recovery. There may be delays in video processing while the queue is being processed.

  3. resolved Jun 12, 2025, 09:20 PM UTC

    This has now been resolved.

Read the full incident report →

Notice January 15, 2025 Asset Processing Currently Experiencing Potential Delays 4h 23m Web Application, MacOS Application, Windows Application, File Ingest and 2 more

Started Jan 15, 2025, 08:20 PM UTC· resolved Jan 16, 2025, 12:43 AM UTC

  1. investigating Jan 15, 2025, 08:20 PM UTC

    Processing for assets are currently experiencing potential delays. Assets can still be uploaded, but may experience encoding delays once the upload has completed. Engineering is currently investigating.

  2. monitoring Jan 15, 2025, 09:25 PM UTC

    A fix has been implemented and any delayed uploaded assets are now in the queue to encode. We are currently monitoring the situation.

  3. resolved Jan 16, 2025, 12:43 AM UTC

    This has now been resolved.

Read the full incident report →