MediaSilo incident

Possible Playback Failures on Watermarked Content

Notice Resolved View vendor source →

MediaSilo experienced a notice incident on July 8, 2026 affecting Web Application and iOS App and 1 more component, lasting 6h 57m. The incident has been resolved; the full update timeline is below.

Started
Jul 08, 2026, 07:20 PM UTC
Resolved
Jul 09, 2026, 02:17 AM UTC
Duration
6h 57m
Detected by Pingoru
Jul 08, 2026, 07:20 PM UTC

Affected components

Web ApplicationiOS AppMacOS ApplicationAndroid AppWindows ApplicationFile IngestMediaSilo for tvOSVideo PlaybackImage and Document PreviewsSource File Download

Update timeline

  1. identified Jul 08, 2026, 07:20 PM UTC

    MediaSilo is currently experiencing minor issues impacting video playback for watermarked content. There may be possible playback failures on some content that is watermarked. The issue has been identified and we are currently working on a resolution.

  2. resolved Jul 09, 2026, 02:17 AM UTC

    This has been resolved.