MediaSilo Outage History

MediaSilo had 2 outages in the last 2 years totaling 13h 28m of downtime — averaging 0.1 incidents per month.

There were 2 MediaSilo outages since October 20, 2025 totaling 13h 28m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.mediasilo.com

Notice July 8, 2026

Possible Playback Failures on Watermarked Content

Detected by Pingoru: Jul 08, 2026, 07:20 PM UTC
Resolved: Jul 09, 2026, 02:17 AM UTC
Duration: 6h 57m

Affected: Web ApplicationiOS AppMacOS ApplicationAndroid AppWindows ApplicationFile IngestMediaSilo for tvOSVideo PlaybackImage and Document PreviewsSource File DownloadSpotlightSafeStreamEmail DeliverySSOSFTP

Timeline · 2 updates

identified Jul 08, 2026, 07:20 PM UTC

MediaSilo is currently experiencing minor issues impacting video playback for watermarked content. There may be possible playback failures on some content that is watermarked. The issue has been identified and we are currently working on a resolution.
resolved Jul 09, 2026, 02:17 AM UTC

This has been resolved.

Read the full incident report →

Notice October 20, 2025

Service Interruption

Detected by Pingoru: Oct 20, 2025, 04:43 PM UTC
Resolved: Oct 20, 2025, 11:15 PM UTC
Duration: 6h 31m

Timeline · 3 updates

identified Oct 20, 2025, 04:43 PM UTC

We have identified a service interruption that has caused possible instability issues to the system and may impact use of service. We have identified this issue through one of our upstream providers and are currently working on the issue.
monitoring Oct 20, 2025, 10:21 PM UTC

This is now resolved. We are now currently monitoring the situation.
resolved Oct 20, 2025, 11:15 PM UTC

This incident has been resolved.

Read the full incident report →