meddbase experienced a minor incident on June 18, 2025 affecting Application Access, lasting 42m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 18, 2025, 01:35 PM UTC
We are aware of a performance issue affecting some UK customers and are actively investigating the cause.
- identified Jun 18, 2025, 01:52 PM UTC
We have identified the cause of the issue and are currently working on a solution.
- monitoring Jun 18, 2025, 02:01 PM UTC
We have now implemented a solution that we believe has mitigated the issue. Clients should be able to access the system without any further problems. We will continue to monitor the situation closely to ensure stability.
- resolved Jun 18, 2025, 02:17 PM UTC
The solution we implemented has successfully mitigated the issue, and all clients should be able to access the system without further problems. The incident is now considered resolved, but we will continue to monitor the system to ensure ongoing stability.