meddbase experienced a major incident on December 19, 2025 affecting Critcal Services, lasting 35m. The incident has been resolved; the full update timeline is below.
Affected components
Critcal Services
Update timeline
- monitoring Dec 19, 2025, 09:44 AM UTC
We have identified an issue impacting our results being received from TDL. A hotfix has been implemented and deployed, and we are now observing results being processed. There was no downtime; however, some services may have experienced minor processing delays. All results from TDL, including any previously queued historic results, should now be processing as expected. We will continue to monitor the situation, but we are confident that the issue has been resolved.
- resolved Dec 19, 2025, 10:20 AM UTC
We can confirm that the issues is fully resolved.