meddbase experienced a major incident on July 2, 2026 affecting Critical Services and Critcal Services, lasting 54m. The incident has been resolved; the full update timeline is below.
Affected components
Critical ServicesCritcal Services
Update timeline
- investigating Jul 02, 2026, 12:03 PM UTC
We are aware of an issue affecting our payment system and this is being investigated as a matter of urgency. At this time we belive this only impacting UK clients and will provide a further update as soon as one becomes available.
- investigating Jul 02, 2026, 12:42 PM UTC
The Engineering team are continuing to investigate the Issue regarding payment and we will provide a further update as soon as we can.
- resolved Jul 02, 2026, 12:57 PM UTC
The engineering team have investigated and confirmed that the issue with Payments has now been resolved.