meddbase incident

Meddbase UK Status Update: incoming email

Minor Resolved View vendor source →

meddbase experienced a minor incident on April 6, 2023 affecting Non-Critical Services, lasting 1h 50m. The incident has been resolved; the full update timeline is below.

Started
Apr 06, 2023, 06:39 AM UTC
Resolved
Apr 06, 2023, 08:29 AM UTC
Duration
1h 50m
Detected by Pingoru
Apr 06, 2023, 06:39 AM UTC

Affected components

Non-Critical Services

Update timeline

  1. investigating Apr 06, 2023, 06:39 AM UTC

    A planned upgrade to the system that handles inbound user email has taken longer than anticipated. Emails sent to users during this time may be returned as undeliverable. We apologise for any inconvenience.

  2. investigating Apr 06, 2023, 08:04 AM UTC

    We are continuing to investigate this issue.

  3. resolved Apr 06, 2023, 08:29 AM UTC

    This incident has been resolved.