meddbase experienced a minor incident on May 2, 2023 affecting Application Access and Critical Services and 1 more component, lasting 2h 48m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 02, 2023, 07:50 AM UTC
We are aware of reports that some UK clients are experiencing degraded performance when accessing Meddbase. Our engineers are investigating this and we will endeavour to resolve the situation as soon as possible. We will keep the status page up to date as new information arises and we apologise for any disruption caused.
- resolved May 02, 2023, 10:38 AM UTC
In the last hour our infrastructure team have made DNS changes and failed over our internet service provider in order to resolve performance issues on our UK environment. This should have now resolved the issue. We would like to apologise for any inconvenience caused. Should any users still encounter issues please do not hesitate to get in touch.