meddbase incident

Meddbase UK and EU Status Update: Issue

Notice Resolved View vendor source →

meddbase experienced a notice incident on November 7, 2023 affecting Application Access and Application Access and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Nov 07, 2023, 09:17 AM UTC
Resolved
Nov 07, 2023, 09:17 AM UTC
Duration
Detected by Pingoru
Nov 07, 2023, 09:17 AM UTC

Affected components

Application AccessApplication AccessCritical ServicesCritcal ServicesNon-Critical ServicesNon-Critical Services

Update timeline

  1. resolved Nov 07, 2023, 09:17 AM UTC

    UK and EU Environments only. In order to resolve an issue with booking and changing the payer for services, we were required to complete an update to the system this morning that resulted in a brief period of disruption (approx. 5mins) in accessing the system. This update was completed just before 09:00 GMT. This was not a decision taken lightly but was one necessary to resolve the issue as quickly as possible and minimise disruption. Apologies for any inconvenience this caused.