meddbase incident

Slow Emails

Minor Resolved View vendor source →

meddbase experienced a minor incident on November 7, 2023 affecting Critical Services, lasting 2d 21h. The incident has been resolved; the full update timeline is below.

Started
Nov 07, 2023, 01:25 PM UTC
Resolved
Nov 10, 2023, 11:17 AM UTC
Duration
2d 21h
Detected by Pingoru
Nov 07, 2023, 01:25 PM UTC

Affected components

Critical Services

Update timeline

  1. monitoring Nov 07, 2023, 01:25 PM UTC

    We’re currently experiencing high load on our SMTP server which may result in emails being slow to deliver. Emails are still being sent and delivered, and we are monitoring the queue. As the queue clears, we expect performance to return to normal but are monitoring performance and doing everything we can to ensure this happens as quickly as possible.

  2. resolved Nov 10, 2023, 11:17 AM UTC

    This incident has been resolved.