meddbase experienced a critical incident on December 5, 2023 affecting Non-Critical Services, lasting 1d 5h. The incident has been resolved; the full update timeline is below.
Affected components
Non-Critical Services
Update timeline
- identified Dec 05, 2023, 05:44 PM UTC
We are aware of an ongoing issue affecting the signing and dispensing of E-Prescriptions. This is being investigated by our engineers. An update will be provided as soon as one becomes available. We apologise for any inconvenience.
- identified Dec 06, 2023, 01:31 PM UTC
We have tracked down the cause and are making changes to rectify it. Please use Firefox Browser as a temporary workaround as the issue has been isolated to Google Chrome and Mircosoft Edge. Thank you for your patience while we resolve this
- resolved Dec 06, 2023, 10:49 PM UTC
This incident has been resolved.