meddbase experienced a critical incident on March 26, 2024 affecting Critical Services and Critcal Services and 1 more component, lasting 58m. The incident has been resolved; the full update timeline is below.
Affected components
Critical ServicesCritcal ServicesCritcal Services
Update timeline
- investigating Mar 26, 2024, 08:58 AM UTC
We are currently investigating
- resolved Mar 26, 2024, 09:56 AM UTC
Card and online payments have been restored. A change to the Elavon / Opayo URLs resulted in an unexpected switch in security standards. This required an internal infrastructure change. We apologise for any inconvenience caused.