meddbase experienced a critical incident on April 2, 2024 affecting Non-Critical Services, lasting 4h 1m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Apr 02, 2024, 11:55 AM UTC
An issue affecting the running and building of reports in some of our UK based Meddbase environments has been identified. The reports feature will not be available until resolved. The cause has been identified and we are in the process of restoring the feature. More updates will be posted here as they become available. Thank you for your patience and we apologise for any inconvenience caused.
- monitoring Apr 02, 2024, 02:19 PM UTC
Reporting feature has been restored. We are continuing to monitor the situation and the effectiveness of the changes made. Please continue to use Meddbase and this feature as usual.
- resolved Apr 02, 2024, 03:57 PM UTC
Full functionality and stability restored We thank you for your patience and apologise for any inconvenience caused.