meddbase experienced a major incident on April 11, 2024 affecting Non-Critical Services, lasting 13h 22m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 11, 2024, 04:45 AM UTC
Following our scheduled maintenance we have encountered an issue with Pathways. This is being investigated, and we will update the page as we know more.
- investigating Apr 11, 2024, 10:17 AM UTC
Our engineers are continuing to investigate the pathways issue that we reported in the early hours of today. Some users may be experiencing timeout messages when using pathways but we are monitoring the situation and actively working to keep the service running with as limited an impact as possible. At the moment investigation is ongoing and as new information emerges we will keep the status page updated.
- resolved Apr 11, 2024, 06:08 PM UTC
This incident has been resolved.