MealSuite Outage History

MealSuite is up right now

MealSuite had 3 outages in the last 2 years totaling 2h 30m of downtime — averaging 0.1 incidents per month.

There were 3 MealSuite outages since June 5, 2025 totaling 2h 30m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.mealsuite.com

Minor January 12, 2026

MealSuite Support Notification- Core Tray Tickets

Detected by Pingoru
Jan 12, 2026, 09:17 PM UTC
Resolved
Jan 12, 2026, 11:07 PM UTC
Duration
1h 50m
Affected: MealSuite TouchMealSuiteMealSuite Point of Sale
Timeline · 2 updates
  1. investigating Jan 12, 2026, 09:17 PM UTC

    The MealSuite technical teams are investigating reports of the inability to generate reports within our Core application. This may impact your ability to access Core, as well as generate information in our Touch and POS applications. We will continue to provide you updates as we progress through the investigation.

  2. resolved Jan 12, 2026, 11:07 PM UTC

    The technical teams at MealSuite have successfully addressed and resolved all previously reported issues that were causing difficulties in generating reports within our Core application. As a result of their efforts, the reporting functionality is now fully operational and performing as expected.

Read the full incident report →

Minor December 19, 2025

MealSuite Support Notification

Detected by Pingoru
Dec 19, 2025, 04:17 PM UTC
Resolved
Dec 19, 2025, 04:48 PM UTC
Duration
31m
Affected: MealSuite TouchMealSuiteMealSuite Point of Sale
Timeline · 3 updates
  1. investigating Dec 19, 2025, 04:17 PM UTC

    The MealSuite technical team is currently investigating reports of issues accessing the MealSuite Core application. These difficulties appear to be linked to connectivity problems with certain internet service providers. We are actively working to resolve this and restore full access. ​ Please note that this may also affect your ability to use Core and generate information in our Touch and POS applications.

  2. investigating Dec 19, 2025, 04:17 PM UTC

    We are continuing to investigate this issue.

  3. resolved Dec 19, 2025, 04:48 PM UTC

    The MealSuite technical teams have resolved all issues, and Core, Touch and POS are now fully operational. The issues was traced to connectivity with specific internet service providers, and the necessary corrections have been implemented. We sincerely apologize for any inconvenience this may have caused and appreciate your patience while we worked to resolve it.

Read the full incident report →

Major June 5, 2025

MealSuite Support Notification POS

Detected by Pingoru
Jun 05, 2025, 07:20 PM UTC
Resolved
Jun 05, 2025, 07:29 PM UTC
Duration
8m
Affected: MealSuite Point of Sale
Timeline · 2 updates
  1. investigating Jun 05, 2025, 07:20 PM UTC

    The MealSuite technical teams are investigating reports of the inability to access our POS and/or Touch applications. This does not impact your ability to access our Core application.

  2. resolved Jun 05, 2025, 07:29 PM UTC

    The MealSuite technical teams have resolved any issues impacting POS.

Read the full incident report →