Mavenlink experienced a major incident on April 10, 2024 affecting Kantata OX Insights, lasting 1h 1m. The incident has been resolved; the full update timeline is below.
Affected components
Kantata OX Insights
Update timeline
- identified Apr 10, 2024, 07:22 PM UTC
We have identified an issue with standard Insights data loads. Some accounts are either not receiving their data or receiving it on a delayed schedule.
- monitoring Apr 10, 2024, 07:57 PM UTC
We have implemented a fix, and Insights data loads will resume processing as normal starting with the next data load. We apologize for the disruption this issue has caused.
- resolved Apr 10, 2024, 08:24 PM UTC
We've confirmed that Insights data loads are now running as normal, and Insights data is now up-to-date. We apologize for the disruption this issue caused.