Mavenlink experienced a major incident on May 16, 2024 affecting Kantata OX Insights, lasting 56m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified May 16, 2024, 07:08 PM UTC
We have identified an issue with standard Insights data loads. Some accounts are either not receiving their data or receiving it on a delayed schedule. Insights reports are still available but may display stale data. To learn how to view the status of your uploads, please see our Insights Overview Knowledge Base article.
- monitoring May 16, 2024, 07:38 PM UTC
We have deployed a fix and are monitoring the results. We apologize for the inconvenience that this has caused.
- resolved May 16, 2024, 08:04 PM UTC
We have confirmed that the issue is resolved, and standard Insights data loads are running as normal. We apologize for the inconvenience that this has caused, and thank you for your patience as we worked to resolve this.