Mavenlink incident

Performance Issue for Kantata OX

Major Resolved View vendor source →

Mavenlink experienced a major incident on September 27, 2024 affecting Kantata OX Application and Kantata OX API, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Sep 27, 2024, 08:03 PM UTC
Resolved
Sep 27, 2024, 08:49 PM UTC
Duration
45m
Detected by Pingoru
Sep 27, 2024, 08:03 PM UTC

Affected components

Kantata OX ApplicationKantata OX API

Update timeline

  1. investigating Sep 27, 2024, 08:03 PM UTC

    We are currently noticing slowness across Kantata OX. We appreciate your patience as we investigate this issue.

  2. investigating Sep 27, 2024, 08:16 PM UTC

    We are continuing to investigate the issue, including new reports about the inability to log in to Kantata OX.

  3. monitoring Sep 27, 2024, 08:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 27, 2024, 08:49 PM UTC

    This incident has been resolved.