Mavenlink incident

Delayed Insights Loads

Minor Resolved View vendor source →

Mavenlink experienced a minor incident on October 17, 2024 affecting Kantata OX Insights, lasting 1h 39m. The incident has been resolved; the full update timeline is below.

Started
Oct 17, 2024, 11:36 PM UTC
Resolved
Oct 18, 2024, 01:16 AM UTC
Duration
1h 39m
Detected by Pingoru
Oct 17, 2024, 11:36 PM UTC

Affected components

Kantata OX Insights

Update timeline

  1. identified Oct 17, 2024, 11:36 PM UTC

    We have identified an issue with causing a delay in Insights data loads. Insights dashboards are still available, but the data on them may be stale.

  2. monitoring Oct 18, 2024, 12:12 AM UTC

    We have implemented a fix and are continuing to monitor the delayed data loads.

  3. resolved Oct 18, 2024, 01:16 AM UTC

    We have confirmed that the issue has been fixed and Insights data loads are once again running at the normal half-hour cadence. We apologize for the disruptions this has caused.