Mavenlink experienced a notice incident on November 20, 2024 affecting Kantata OX Insights, lasting 44m. The incident has been resolved; the full update timeline is below.
Affected components
Kantata OX Insights
Update timeline
- investigating Nov 20, 2024, 10:07 PM UTC
We are investigating an issue with standard Insights data loads. Some accounts are either not receiving their data or receiving it on a delayed schedule. To learn how to view the status of your uploads, please see our Insights Overview Knowledge Base article.
- identified Nov 20, 2024, 10:21 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 20, 2024, 10:39 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 20, 2024, 10:52 PM UTC
The issue has been resolved. However, the data loads tracker may be missing data about some recent loads even though they completed successfully.