Mavenlink incident

Degraded Audit Logs

Notice Resolved View vendor source →

Mavenlink experienced a notice incident on November 25, 2024 affecting Kantata OX Audit Logs, lasting 9h 35m. The incident has been resolved; the full update timeline is below.

Started
Nov 25, 2024, 04:28 PM UTC
Resolved
Nov 26, 2024, 02:04 AM UTC
Duration
9h 35m
Detected by Pingoru
Nov 25, 2024, 04:28 PM UTC

Affected components

Kantata OX Audit Logs

Update timeline

  1. monitoring Nov 25, 2024, 04:28 PM UTC

    We are experiencing delays on audit logs for some clients. We expect no loss of data and all events during the time of the incident will be generated once service is restored.

  2. monitoring Nov 25, 2024, 06:22 PM UTC

    We are still experiencing delays for audit logs for some clients. Some events occurring since the start of this incident will be unavailable until the incident is resolved. We continue to monitor the situation, and still hold the expectation of no loss of data. We apologize for the inconvenience and thank you for your patience.

  3. resolved Nov 26, 2024, 02:04 AM UTC

    This incident has been resolved and audit logs are no longer delayed. Thank you for your patience.