Mavenlink incident

Performance Issue in Resource Center

Minor Resolved View vendor source →

Mavenlink experienced a minor incident on December 13, 2024 affecting Kantata OX Application and Kantata OX API, lasting 3h 10m. The incident has been resolved; the full update timeline is below.

Started
Dec 13, 2024, 11:00 PM UTC
Resolved
Dec 14, 2024, 02:10 AM UTC
Duration
3h 10m
Detected by Pingoru
Dec 13, 2024, 11:00 PM UTC

Affected components

Kantata OX ApplicationKantata OX API

Update timeline

  1. investigating Dec 13, 2024, 11:00 PM UTC

    We are currently investigating slowness when loading the Resource Center in Kantata OX. We appreciate your patience as we investigate this issue.

  2. identified Dec 14, 2024, 12:53 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 14, 2024, 01:15 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 14, 2024, 02:10 AM UTC

    This incident has been resolved.