Mavenlink experienced a minor incident on January 14, 2025 affecting Kantata OX Insights, lasting 2h 54m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 14, 2025, 07:04 PM UTC
We are investigating an issue with standard Insights data loads. Some accounts are either not receiving their data or receiving it on a delayed schedule. To learn how to view the status of your uploads, please see our Insights Overview Knowledge Base article.
- investigating Jan 14, 2025, 07:37 PM UTC
We are continuing to investigate the issue. We will provide additional information as we have it. We apologize for the disruption.
- monitoring Jan 14, 2025, 08:23 PM UTC
We have discovered the issue and have implemented a fix. Insights data loads have begun processing as normal. We apologize for the disruption that this delay has caused.
- resolved Jan 14, 2025, 09:58 PM UTC
We have confirmed that Insights data loads are running on their normal cadence. We apologize for the disruption that the delays have caused.