Mavenlink incident

Delayed Insights Loads

Minor Resolved View vendor source →

Mavenlink experienced a minor incident on February 2, 2025 affecting Kantata OX Insights, lasting 1h 44m. The incident has been resolved; the full update timeline is below.

Started
Feb 02, 2025, 01:18 PM UTC
Resolved
Feb 02, 2025, 03:03 PM UTC
Duration
1h 44m
Detected by Pingoru
Feb 02, 2025, 01:18 PM UTC

Affected components

Kantata OX Insights

Update timeline

  1. investigating Feb 02, 2025, 01:18 PM UTC

    We are investigating an issue with standard Insights data loads. Some accounts are either not receiving their data or receiving it on a delayed schedule. To learn how to view the status of your uploads, please see our Insights Overview Knowledge Base article.

  2. investigating Feb 02, 2025, 02:14 PM UTC

    Insights data loads have begun processing as normal. We apologize for the disruption that this delay has caused.

  3. resolved Feb 02, 2025, 03:03 PM UTC

    We have confirmed that Insights data loads are running on their normal cadence. Thank you for your patience. We apologize for the disruption that the delays have caused.