Mavenlink incident

Delayed Insights Loads

Critical Resolved View vendor source →

Mavenlink experienced a critical incident on April 26, 2025 affecting Kantata OX Insights, lasting 1h 6m. The incident has been resolved; the full update timeline is below.

Started
Apr 26, 2025, 02:54 AM UTC
Resolved
Apr 26, 2025, 04:00 AM UTC
Duration
1h 6m
Detected by Pingoru
Apr 26, 2025, 02:54 AM UTC

Affected components

Kantata OX Insights

Update timeline

  1. investigating Apr 26, 2025, 02:54 AM UTC

    We are investigating an issue with standard Insights data loads. Some accounts are either not receiving their data or receiving it on a delayed schedule. To learn how to view the status of your uploads, please see our Insights Overview Knowledge Base article.

  2. identified Apr 26, 2025, 03:23 AM UTC

    We have implemented a fix, and we expect data loads to resume at half-past the hour. Thank you for your patience as we work through this issue.

  3. resolved Apr 26, 2025, 04:00 AM UTC

    This incident has been resolved.