Mavenlink incident

Delayed Insights Loads and Errors

Major Resolved View vendor source →

Mavenlink experienced a major incident on April 29, 2025 affecting Kantata OX Insights and Kantata OX Audit Logs, lasting 1h 17m. The incident has been resolved; the full update timeline is below.

Started
Apr 29, 2025, 03:26 PM UTC
Resolved
Apr 29, 2025, 04:43 PM UTC
Duration
1h 17m
Detected by Pingoru
Apr 29, 2025, 03:26 PM UTC

Affected components

Kantata OX InsightsKantata OX Audit Logs

Update timeline

  1. investigating Apr 29, 2025, 03:26 PM UTC

    We are investigating errors when accessing Insights dashboards or the Advanced Editor. Insights data loads are also impacted. To learn how to view the status of your uploads, please see our Insights Overview Knowledge Base article.

  2. monitoring Apr 29, 2025, 04:22 PM UTC

    We’ve implemented a fix and are now monitoring the results. Things should be returning to normal, but we’ll continue to keep a close watch.

  3. resolved Apr 29, 2025, 04:43 PM UTC

    This incident has been resolved. Thank you for your patience!