Mautic Cloud Outage History

Mautic Cloud is up right now

Mautic Cloud had 5 outages in the last 2 years totaling 8h 50m of downtime, averaging 0.2 incidents per month.

There were 5 Mautic Cloud outages since November 9, 2024 totaling 8h 50m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: status.mautic.org

Critical July 15, 2026

Upstream outage at Infomaniak

Detected by Pingoru
Jul 15, 2026, 10:45 AM UTC
Resolved
Jul 15, 2026, 07:09 PM UTC
Duration
8h 23m
Affected: Mautic Community Portal
Timeline · 3 updates
  1. identified Jul 15, 2026, 10:45 AM UTC

    There is a major incident at our upstream provider, Infomaniak. More details can be found here: https://infomaniakstatus.com/en/aDEammPKEo/.

  2. monitoring Jul 15, 2026, 01:22 PM UTC

    The upstream incident has been addressed, the Community Portal is back online and we're continuing to monitor for any further problems.

  3. resolved Jul 15, 2026, 07:09 PM UTC

    This incident is considered resolved, the upstream provider's outage has been resolved and a full postmortem provided.

Read the full incident report →

Critical February 16, 2026

Mautic.org undergoing updates

Detected by Pingoru
Feb 16, 2026, 01:58 PM UTC
Resolved
Feb 16, 2026, 02:04 PM UTC
Duration
6m
Affected: Mautic.org website
Timeline · 4 updates
  1. identified Feb 16, 2026, 01:58 PM UTC

    We are currently carrying out some essential maintenance to the website. We'll be back online soon!

  2. monitoring Feb 16, 2026, 02:02 PM UTC

    We're just finishing the maintenance, and will monitor for the next 30 minutes.

  3. monitoring Feb 16, 2026, 02:03 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Feb 16, 2026, 02:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical July 9, 2025

Mautic.org outage

Detected by Pingoru
Jul 09, 2025, 08:45 AM UTC
Resolved
Jul 09, 2025, 09:05 AM UTC
Duration
19m
Affected: Mautic.org website
Timeline · 3 updates
  1. investigating Jul 09, 2025, 08:45 AM UTC

    We are currently investigating an outage on the mautic.org website.

  2. monitoring Jul 09, 2025, 08:55 AM UTC

    Access to the website is restored and we'll continue to monitor the situation.

  3. resolved Jul 09, 2025, 09:05 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 11, 2025

Intermittent errors on the Community Handbook

Detected by Pingoru
Jun 11, 2025, 11:12 AM UTC
Resolved
Jun 11, 2025, 11:12 AM UTC
Duration
–
Affected: Community Handbook
Timeline · 1 update
  1. resolved Jun 11, 2025, 11:12 AM UTC

    There was a situation which resulted in intermittent 500 errors showing on the Community Handbook which has now been resolved.

Read the full incident report →

Critical November 9, 2024

DDOS against the Community Portal

Detected by Pingoru
Nov 09, 2024, 10:00 AM UTC
Resolved
Nov 09, 2024, 10:00 AM UTC
Duration
–
Timeline · 1 update
  1. resolved Nov 21, 2024, 06:41 PM UTC

    The Mautic Community Portal was subjected to a Distributed Denial of Service attack starting on 9th November 2024, which despite having proactive measures in place to deflect such attacks, resulted in an extreme increase in network usage leading to our cloud-based infrastructure reaching its maximum limits for scaling, taking the portal offline. The situation was addressed and the attack was brought under control, with additional measures implemented to ensure any future attacks are proactively halted.

Read the full incident report →