Mautic Cloud incident

DDOS against the Community Portal

Critical Resolved View vendor source →

Mautic Cloud experienced a critical incident on November 9, 2024, lasting –. The incident has been resolved; the full update timeline is below.

Started
Nov 09, 2024, 10:00 AM UTC
Resolved
Nov 09, 2024, 10:00 AM UTC
Duration
–
Detected by Pingoru
Nov 09, 2024, 10:00 AM UTC

Update timeline

  1. resolved Nov 21, 2024, 06:41 PM UTC

    The Mautic Community Portal was subjected to a Distributed Denial of Service attack starting on 9th November 2024, which despite having proactive measures in place to deflect such attacks, resulted in an extreme increase in network usage leading to our cloud-based infrastructure reaching its maximum limits for scaling, taking the portal offline. The situation was addressed and the attack was brought under control, with additional measures implemented to ensure any future attacks are proactively halted.