Mautic Cloud experienced a critical incident on July 15, 2026 affecting Mautic Community Portal, lasting 8h 23m. The incident has been resolved; the full update timeline is below.
Affected components
Mautic Community Portal
Update timeline
- identified Jul 15, 2026, 10:45 AM UTC
There is a major incident at our upstream provider, Infomaniak. More details can be found here: https://infomaniakstatus.com/en/aDEammPKEo/.
- monitoring Jul 15, 2026, 01:22 PM UTC
The upstream incident has been addressed, the Community Portal is back online and we're continuing to monitor for any further problems.
- resolved Jul 15, 2026, 07:09 PM UTC
This incident is considered resolved, the upstream provider's outage has been resolved and a full postmortem provided.