Matterport incident

Space Processing delays

Minor Resolved View vendor source →

Matterport experienced a minor incident on April 13, 2018, lasting 9h 2m. The incident has been resolved; the full update timeline is below.

Started
Apr 13, 2018, 05:12 PM UTC
Resolved
Apr 14, 2018, 02:15 AM UTC
Duration
9h 2m
Detected by Pingoru
Apr 13, 2018, 05:12 PM UTC

Update timeline

  1. monitoring Apr 13, 2018, 05:12 PM UTC

    Spaces are taking longer than normal to process today, as the processing queue is backed up. We are working to increase processing capacity.

  2. resolved Apr 14, 2018, 02:15 AM UTC

    This incident has been resolved.