Matterport incident

Matterport Cloud - Degraded performance

Major Resolved View vendor source →

Matterport experienced a major incident on August 19, 2019 affecting Cloud, lasting 49m. The incident has been resolved; the full update timeline is below.

Started
Aug 19, 2019, 07:46 PM UTC
Resolved
Aug 19, 2019, 08:36 PM UTC
Duration
49m
Detected by Pingoru
Aug 19, 2019, 07:46 PM UTC

Affected components

Cloud

Update timeline

  1. investigating Aug 19, 2019, 07:46 PM UTC

    Matterport Cloud is currently experiencing issues. We apologize for the inconvenience while we work on rectifying the situation.

  2. investigating Aug 19, 2019, 08:11 PM UTC

    We are continuing to investigate this issue.

  3. resolved Aug 19, 2019, 08:36 PM UTC

    This incident has been resolved.